Shipping and Returns

Please allow approximately 2–5 business days for production before your order ships. Once your order is on its way, you'll receive a shipping confirmation with tracking information when available.

Once your order has shipped, you'll receive a confirmation email with tracking information when available.

Estimated shipping times

Shipping times vary depending on your location and shipping method. Current estimated delivery times are:

Please note: Actual delivery times may vary due to carrier delays, customs processing, weather, holidays, high shipping volumes, changes to international shipping regulations, or other circumstances outside of our control.

Shipping estimates and available delivery options may be updated from time to time as carrier services and international shipping conditions change.

Customs, duties & taxes

International orders may be subject to customs duties, import taxes, or other fees depending on the destination and applicable regulations.

Any such charges are the responsibility of the customer unless otherwise stated at checkout.

Because customs and import requirements can change, we recommend checking your local regulations if you have questions about potential charges.

Returns & Exchanges

Because every Eye Rubber item is made to order, we generally do not accept returns or exchanges for reasons such as ordering the wrong size, changing your mind, or personal preference.

We strongly recommend checking the size guide carefully before placing your order.

That said, we want you to be happy with your purchase. If your item arrives damaged, defective, misprinted, or significantly different from what you ordered, please contact us within 30 days of receiving your order at shopeyerubber@gmail.com

Please include:

• Your order number

• A brief description of the issue

• Clear photos of the item and the problem

We'll review the issue and work with you to find an appropriate solution, which may include a replacement or refund where applicable.

Incorrect or damaged orders

If there's a problem with your order, please contact us as soon as possible. We'll do our best to make it right.

Questions?

If you have any questions about your order, shipping, or returns, contact us at shopeyerubber@gmail.com